Refund policy

Damaged Items: 48-hour window with video/photo evidence required

Quality/Manufacturing Defects: 7-day window with photo/video evidence (you decided to keep this at 7 days rather than 48 hours)

Change of Mind: Store credit option with customer paying return shipping, 14-day window, items must be unworn with tags and original package

Non-Returnable Items: Custom items, worn items, jewelry that's been worn, sale/clearance items